The common areas were lively and vibrant, perfect for meeting other travelers.

The check-in process took too long due to insufficient staff at the reception.

Recommend for a swift visit

Comfortable dorm, amazing front desk staff, with consistent hot water in the showers and a fun pool area that’s perfect for relaxation after a day of exploring.

No breakfast options available.

We loved the spacious room and the fun beach bar vibe. The kids enjoyed the morning yoga sessions and canoeing around the lake. It was a fantastic spot for family bonding and relaxation.

In my kids’ opinion, the pool cleanliness could be improved.

Had an awesome time here with my friends! We kicked off our mornings with a fun kayak around the lake and enjoyed great evening entertainment. The common areas were lively, and the room was spacious and clean, which made it a perfect base for our adventures.

Sound seemed to travel through the glass door, so bring earplugs if you're sensitive to noise.

I had a decent couple of nights at Socialtel. The location was perfect, just a short walk from the water taxis. My suite was spacious, with clean rooms and hot showers. I appreciated the chance to hang out with the local stray dogs, which was a highlight. The common areas were vibrant with lots of activities at night. However, the swimming pool was dirty during my stay, and the food didn't impress me—it was rather bland. The staff was friendly and always available to assist, but I hope they improve the maintenance of the pool and add more lounge chairs in the sun. I enjoyed my time, but there's room for improvement.

I truly enjoyed the spacious common areas, which made it easy for seniors to move around and socialize. The vibrant decorations and beautiful views of the lake were simply breathtaking. The staff were exceptionally friendly and accommodating.

More accessibility features for seniors would be helpful.

The welcoming drink at the beach club set a positive tone for our stay, and the friendly staff made us feel right at home. However, the cleanliness of the property was concerning. there was visible trash and a wall in our room was infested with black mold. Despite the perfect location to the ferries, the lack of maintenance overshadowed the experience significantly.

great access to lakeside parks and charming local eateries

I truly loved how close the hotel was to Lake Atitlan, just a short walk away, and the nearby ChocoMuseo was such a sweet addition to my strolls through the area, offering a delightful way to indulge in some local treats. the pool was also a great place to unwind after my explorations around town. Single travelers will feel right at home here with friendly staff and many activities to join in.

Awesome spot for locals and travelers alike

Stayed here for 2 nights and loved it! The beach bar nearby was a blast, especially for New Year's Eve. Rooms were super spacious and clean. The local staff were super friendly, really made us feel at home. Minor issue with the bathroom lock though, it was broken. Also, breakfast was solid but could use a bit more variety.

The vibrant atmosphere and well-equipped kitchen made my stay enjoyable, while the comfortable beds ensured restful nights. Relaxing by the pool was a perfect way to unwind after exploring the area.